Product roles
Examine one customer interaction across role fit, decision rights, disclosure, handover and recourse.
The role comes before scale.
A capable AI product can still ask for more authority than customers or institutions will grant. The work begins by deciding what it may do, where people must step in and what will make the product trustworthy.
Research questions for AI products and markets
The framework examines the role an AI product occupies, the evidence users can inspect, the disclosure they receive, the point of human intervention and the path to recourse.
Portfolio questions
A shared way to discuss customer permission and accountability while keeping the analysis specific to each product.
Investor perspective
Examine how technical capability, customer permission and institutional accountability interact across an AI category.
The lens applies across enterprise agents, consumer companions, education, care, commerce and public services. The question remains consistent. What role will people allow the system to hold?
Investor briefings are educational. They do not provide investment advice, commercial due diligence, proprietary company scoring, fundraising representation or deal introductions.
This site presents Prashant Saxena’s academic research, faculty teaching and public speaking. He leads revenue for Isentia across Southeast Asia. Media intelligence, media monitoring, social listening, reputation measurement and related organisational work are undertaken through Isentia.
